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1. Voice Broadcasting Enhancements (12.20.2010)

2. International Dialing Now Supported (12.20.2010)

3. Variable Billing and Rate Cutoff (12.20.2010)

Voice Broadcasting Enhancements

Our Voice Broadcasting platform is state of the art. With our Hosted Voice Broadcasting portal you can create as many campaigns as you wish with no limits on dial list size or IVR complexity. You can run press 1 transfer campaigns, press 1 voicemail campaigns, targeted Answering Machine Campaigns, Polls or Surveys, and customize your IVR however you would like. Internal DNC management allows your customers to easily opt out and be added to your internal dnc lists. The list of features and strengths is long...

• Access your own backend billing system to track balances, usage, summaries, CDR Reports, and payment history.
• Create targeted campaigns for live transfers using one transfer or multiple transfer numbers
• Display the dial list number to your incoming calls instead of the caller ID of your campaign
• Choose from many different IVR designs with no limit on complexity, We will help you design for free!

When you do run campaigns you will be happy to know that our network has a very strong architecture running 64 Bit Linux database servers with high capacity IVR Servers which route through a carrier style billing proxy which is all homegrown by our exceptional coders. We have combined over 20 programming languages into one hosted SaaS (Software as a Service) model while eliminating any up front costs to the user. You only pay for long distance with Dialtel. Furthermore you only pay for connected calls and we still give great low rates with good rounds.

Our network is located in one of the most premier data centers out of downtown Los Angeles and we have full redundancy and security in our distributed architecture. We also have hundreds of carriers utilizing least cost routing which allows us to give such great rates and service. Our service is built on technology more than sales. We are adopting carrier based practices such as call traps and call traces so we can be your one point of contact for everything!

You may also know that it is very tough to find a carrier willing to accept dialer traffic. Most have penalties for low ASR (Answer Seizure Ratio) and ALOC (Average Length of Call.) We have a strong network that can handle thousands of paths simultaneously with 0 degradation in quality. So if you are looking for a high volume stable environment to run your business, you have come to the right place. This is what we do best!

I suggest you open a free account at http://www.greendialer.com to find out what all the fuss is about!

International Dialing Now Supported

You can now place calls all around the world with some aggressive rates. This will now open up new markets for US based companies who have a global reach. It will also allow for international markets to utilize a technology that does not exist in their part of the world. We have finished testing many different locations and are extremely happy with the quality of the calls and the value it is giving to countries who can use this service for critical applications that did not once exist.

Team Notifications and Emergency Notifications are some of the few uses we have seen so far from international territories. Within the US we have seen companies open new markets to the United Kingdom, Australia, Denmark, Belgium, to name a few. Call centers have new low cost options outside the US, which as you know has tightened the guidelines on this type of service for consumer calling.

Since many of these markets are largely untapped, you will also see a better response ratio from them. There is one exception to this rule... That would be the United Kingdom as I see similar ratios to the US when people call the UK. But markets in Australia are pretty responsive and there is definitely a great opportunity to companies that can provide a valued service to international locations such as these.

I think it will take time for this to pick up steam but we expect to see a large volume of our traffic to be international within 5 years as we start to build word of mouth and advertise into these specific geographic locations. But these are exciting times for the seasoned marketer who has services to offer international locations.

You can check out our full rate deck via the Rates link on our web site. If you wish to open up any countries on your account then simply make a formal request to sales@dialtel.com and reference your greendialer account name.

Variable Billing and Rate Cutoff

On our backend we can help you save lots of money with the addition of our Variable Billing combined with Rate Cutoff. The concept is very simple. Customers may want to dial areas where there exist high cost areas that are mixed with low cost. One example is the United Kingdom. While our UK landline has a very low aggressive rate, our UK mobile can be quite expensive for certain prefixes. This poses a large problem for customers who wanted to avoid these areas.

Maybe you don't have the ability to scrub out your high cost nor the time to handle the responsibility. So we came up with a great idea that would help you to control your costs when dialing on our variable rate plans. The idea is Rate Cutoff and the technology works great. When we assign you with a country we can also set a rate cutoff limit of your choosing on our backend.

So lets say you want to call UK Landline but you don't want to call high cost areas? You can identify the prefixes in your rate sheet you want to call. Lets say the most expensive rate you are willing to call is .022 per minute. We can then program your Rate Cutoff to not allow calls costing over .022 to terminate. This allows you to load any database with piece of mind. If the database you load contains high cost numbers which in most cases are mobile, our Rate Cutoff will avoid calling these areas.

This saves you money and takes the headache out of worrying about the high cost areas. This is practical when calling international destinations. When you are dialing domestic destinations you would be on a flat rate plan and the high cost would not be applicable.

You can check out our rate sheets and you will see that there are some areas that can cost up to 1$ a minute. Maybe the government of a country could use this as a service for an emergency broadcast, but we realize our customers will want to avoid these areas in 99% of cases.